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      Utilize an AI powered Hyper-personalization engine

      Create high-value personalised experiences using the only no-code Customer Data and Experience Platform

      What is Customer Data and Experience Platform?

      Customer Data and Experience Platform (CDXP) is a software platform that allows businesses to maintain a continuous, unified customer database that can be accessed from any system. Data collected from multiple sources and touchpoints can be consolidated and stored into a 360° customer profile in a unified and persistent customer database.

      A 360-degree customer profile is created by pulling together data from different sources, cleaning it, and combining it. With the help of the Customer Data and Experience Platform, you can transform raw data into actionable results while empowering your customers to get the best possible customer experience. The platform also manages structured and unstructured data using a single customer identifier and executes hyper-personalized omnichannel communications, which precisely suit customer preferences and behavior.

      Kenscio CDXP is a platform formed by forged alliances of SALESManago and Kenscio in May 2021 to cater to the Asia Pacific & Middle East markets. This Marketing & Support Service Partnership enabled us to offer a CDXP with omnichannel capabilities, eliminating issues faced in integration and implementation across verticals.

      Customer Data and Experience Platform

      Our Customer Data and Experience Platform enables businesses to provide customer-centric content based on AI recommendations and create brand awareness while maintaining top-level customer engagement. CDXP is best suited for the following industries:

      1. E-commerce
      2. Enterprise IT and Software
      3. Beauty, Pharmacy and Cosmetics
      4. Fashion
      5. Finance
      6. Travel
      7. Cable & Internet TV and VOD

      Why Customer Data and Experience Platform?

      Customer segmentation

      Customer segmentation

      Segmenting your customers can lead to the implementation of sound marketing campaigns.
      Favourite communication channel

      Favourite communication channel

      Communicate with customers' favourite communication channels for better conversion and improving customer satisfaction.
      Churn predictions

      Churn predictions

      To increase lifetime value and drive engagement, you can predict the likelihood of churn and respond appropriately.
      Interests and preferences

      Interests and preferences

      Predict customers' interests with AI and deliver them results according to their preferences.
      Maximize your revenue flow

      Maximize your revenue flow

      Maximize your revenue flow by increasing the value of transactions from each customer while building customer loyalty.
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      Key Features

      Customer Data Platform

      Customer Data Platform

      Create an integrated view of your current and potential customers by combining zero, first, and third-party data.

      Dynamic Segmentation

      Dynamic Segmentation

      Maintain your contact lists precisely by creating target groups and tracking each contact throughout their lifecycle.

      Email Marketing

      Email Marketing

      Send dynamic one-to-one emails to your contacts with personalized product recommendations, at the best possible day and time.

      Lead Generation

      Lead Generation

      Engage and convert anonymous visitors into potential customers more efficiently.

      Social Proof

      Social Proof

      Simple product page notifications showing other users' interest in this product will enable a unique, interactive customer experience during the buying process.

      Social Media

      Social Media

      Make use of information about your contacts to tailor the content on social networks and gather new leads.

      Marketing Automation

      Marketing Automation

      Define unlimited multivariate scenarios tailored to customer behaviors and transactions to create true omnichannel communication processes.

      Search Engine Turbocharger

      Search Engine Turbocharger

      Use AI-powered search engine optimization, natural language processing, customer data, and AI voice search to help visitors find what they want.

      Search Visually with Cinderella AI

      Search Visually with Cinderella AI

      Discover the world of product search with our revolutionary search tool that finds and displays products similar to or match the desired look and feel.

      Voice Commerce

      Voice Commerce

      With CDP data, natural language processing, and AI recommendations, connected to voice search, you can offer a next-generation mobile buying experience.

      Mobile Marketing

      Mobile Marketing

      With SMS, push notifications and messaging apps your 1-to-1 offers can be delivered to your customers wherever they are.

      Live Chat

      Live Chat

      Create a bot that will answer visitors' questions about what they are doing on your website by providing them with better insight.

      Web Push

      Web Push

      Get 50% more reach by engaging your contacts anytime they are online than with emails.

      Website Personalisation

      Website Personalisation

      Replace generic offers with those tailored specifically for your visitors by using real-time personalization on your website.

      A/B/X Testing and Optimization

      A/B/X Testing and Optimization

      By defining KPIs for your campaigns, you can analyze and improve all of your campaigns and let the system take care of the hard work.

      Advertising Networks and DMP

      Advertising Networks and DMP

      Utilize AI recommendations to predict customers' following purchase intents and engage them with ads tailored to their specific lifecycle stages.

      AI Predictive Analytics

      AI Predictive Analytics

      Analysis of transactional data can help you predict future purchases, churn risks, CLV and the best communication channel for each buyer.

      Command Center

      Command Center

      Command Center is a web-based solution for managing multichannel and multifunctional marketing processes based on KPIs.

      Loyalty Program

      Loyalty Program

      Identify strategies to increase customer engagement, retention, and boost sales.

      Customer Preference Center

      Customer Preference Center

      Let your customers manage their interests, personalize their experience, and declare their purchase intentions through a Customer Preference Center.

      Deploy AI-powered Customer Data Platform and Marketing Automation today to improve your conversion rates along with revenue flow.

      Ask for a Demo
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